First and foremost, we want to thank you from the bottom of our hearts for being a part of the Center Massage family! Trusting us to care for you and help you relax and heal in a safe and comfortable environment is our utmost priority!
We understand that things happen. We're all human, and can all remember a time where we forget our keys, someone's birthday, and even an appointment. Needless to say, we understand!
As an employer of amazing, hardworking massage therapists, we must protect their time and schedules. When someone cancels, it is money taken from that therapist's pocket. SO to better protect our therapists, we hold all of our clients to the following Cancellation & 'No Show' Policy:
*Cancellations outside of 24 hours of your appointment time result in NO cancellation fee. You can either cancel your appointment online at www.CenterMassage.co by signing into your account, or call/text 484-938-8343.
*Cancellations within 24 hours of your appointment time result in a $40 cancellation fee. You will have to call/text 484-938-8343 to cancel.
*Clients that do not show up for their appointment (No Show) will be charged the full amount of their session.
**Any cancellation/no show fees incurred must be paid before client's next appointment.
Thank you for your understanding and support!